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Transforming the Checkout Experience with AI and Robotics

About This Webinar

Providing a frictionless checkout experience is vital for retailers to maintain customer flow, revenue, and satisfy customers. A customer-centric strategy coupled with the right technological capabilities enable this experience and allow for a differentiated experience.

Award-winning Albertson’s had the imagination to revolutionize their POS, PIN pad, and fuel pump experiences. Thanks to an innovative test automation platform and intelligent robotic solution, they delivered on their vision.

In this webinar, discover how Albertson’s:
• Accelerated the time to identify defects, resulting in faster deployment of software updates to POS systems in more than 2,200 stores.
• Automated over 800 checkout regression test cases.
• Became the first retailer globally to automate the testing of fuel pump payments including EMV card transactions.

Featured Presenters
Webinar hosting presenter

Mike Friedel

Senior Director, Retail Customer Solutions – Albertsons Companies
Mike is responsible for the engineering, quality, and optimization of the Point of Sale (POS), fuel, asset protection, and other customer-facing technologies across over 2200 stores at Albertsons.
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Webinar hosting presenter

Joshua Wilber

Software QA Engineer, Albertsons Companies
Wilber has worked as a Software QA Engineer at Albertsons for over two years. During that time, Wilber has worked on multiple automation projects, including frontend point-of-sale and fuel pump testing. Wilber has been directly responsible for implementing the use of robotics and payment certification tools into automation frameworks, improving the quality of new releases by increasing test coverage.
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Webinar hosting presenter

Paul Kaye

CEO at IntelliQA
Paul is a Chartered Engineer, a Chartered IT Professional, a Member of the Institute of Directors, a Fellow of the Institution of Engineering and Technology, and a Fellow of the Royal Society of Arts, Science and Manufacture.

IntelliQA is an award-winning consultancy that helps leading retailers, Point of Sale providers and acquirers transform their IT delivery by using advanced test automation, robotics and payment specific components to eliminate test bottlenecks.
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Webinar hosting presenter

Albert Guffanti

Vice President and Group Publisher for RIS News
Albert Guffanti works as a Vice President, Group Publisher at EnsembleIQ, which is a Business Intelligence (BI) Software company with an estimated 261 employees; and founded in 2016., their management level is VP-Level. Albert graduated from Stony Brook University in 1996 and is currently based in New York City, United States.
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